McFarlan Rowlands Insurance Brokers
Carrying forward a legacy of over 120 years of exceptional customer service, we are your friends, your neighbours, your community partners and devoted insurance advocates, serving our clients across Ontario from our network of 19 offices. We care about our people. We foster an environment of inclusion, opportunity and continuous learning, and in turn, we are committed to delivering high level expertise and service that you can count on.
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Last updated on Apr 20th, 2026
Recent Activity
Halloween safety reminders
McFarlan Rowlands Insurance Brokers reminds families to keep Halloween safe by sticking together, wearing reflective gear, using crosswalks, and having an adult check treats. These concise tips are posted on Halloween to help make trick or treating safer for kids and communities.
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Office Halloween celebration announcement
McFarlan Rowlands Insurance Brokers brought Halloween into the office on October 30 with creative costumes, impressive pumpkin decorating, and plenty of sweet treats. The in office celebration highlighted team spirit and workplace culture, giving colleagues a chance to connect and enjoy a festive break during the workday.
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Sarnia branch early closure for staff appreciation
The McFarlan Rowlands Sarnia branch will close early at 2:00 PM on Friday, October 30, 2026 for a Staff Appreciation Event. Services resume Monday at 8:30 AM, and customers can call 1-888-734-8888 or visit another branch to report claims while Sarnia is closed.
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Guelph branch early closure for staff appreciation event
The McFarlan Rowlands Guelph branch will close early at 2:30 PM on Thursday, October 29, 2026 for a Staff Appreciation Event. The office reopens Friday at 8:30 AM, and customers can call 1-888-734-8888 or visit another branch for assistance while the Guelph location is closed.
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Delhi branch internet outage and service update
McFarlan Rowlands reports an internet outage at its Delhi branch on October 21, 2026, with the issue potentially lasting into next week. The branch is operating with a reduced team; contact your broker by email, call 519-679-5440, or visit a neighbouring branch for assistance.
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Temporary branch closure and reopening time
McFarlan Rowlands Insurance Brokers reports the Tillsonburg branch is closed for the remainder of today due to internet issues, with staff working from home. The branch will reopen Tuesday, October 20, 2026 at 8:30 AM; in the meantime contact your broker by email, call 519-679-5440, or visit a neighbouring branch.
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Branch closure notice
McFarlan Rowlands Insurance Brokers reports the Delhi branch is closed today because of an internet outage, with staff working from home. The office is expected to reopen on October 20, 2026 at 8:30 AM; in the meantime call 519-679-5440, email your broker, or visit a neighbouring branch for help.
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Team appreciation outing for Aylmer office
McFarlan Rowlands Insurance Brokers celebrated their Aylmer team on October 14, 2026 with golf, a visit to Howe Family Farm Market to pick fall porch packages, and a closing meal at Cy's featuring wings and pizza. The outing spotlighted local businesses and gave the staff a relaxed afternoon to connect and celebrate.
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Office holiday hours notice
McFarlan Rowlands will close early at 3:00 PM on Friday, October 9, 2026 for the Thanksgiving long weekend and will reopen Tuesday, October 13, 2026 at 8:30 AM. If you need immediate assistance or must report a claim during the closure, call 888-734-8888.
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Aylmer branch temporary early closure for staff appreciation
The Aylmer branch of McFarlan Rowlands Insurance Brokers will close at 4:30 PM on Tuesday, October 6, 2026 for a Staff Appreciation Event and will reopen Wednesday at 8:30 AM. For assistance during the closure visit another branch or call 1-888-734-8888 to report a claim.
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Support for OBAAs and community celebration
McFarlan Rowlands Insurance Brokers posted a message on 2026-10-02 expressing support for the OBAAs and celebrating local businesses and individuals. The brief announcement highlights community solidarity and points readers to the organization for any follow up information.
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Orange Shirt Day recognition
McFarlan Rowlands Insurance Brokers posted that their teams wore orange to recognize Orange Shirt Day and the National Day for Truth and Reconciliation on September 30. The message emphasizes that learning and reconciliation continue every day and uses #EveryChildMatters to join the wider conversation.
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National Day for Truth and Reconciliation observance and resource share
McFarlan Rowlands Insurance Brokers recognizes the National Day for Truth and Reconciliation on September 30, 2026, inviting staff, clients, and community members to listen, learn, and reflect. The post shares a curated resource page for further reading and encourages ongoing commitment to reconciliation beyond the observance.
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Jersey Day celebration for 20262027 NHL season
McFarlan Rowlands Insurance Brokers marked the start of the 2026 to 2027 NHL regular season with an internal Jersey Day on September 29, 2026, where staff wore NHL and local team jerseys in a show of team spirit. The celebration emphasized classic jerseys, hometown favourites, and friendly rivalry, with hashtags for social sharing and community engagement.
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Ingersoll Staff Appreciation Event at Elm Hurst Inn
McFarlan Rowlands Insurance Brokers celebrated the Ingersoll team with a Staff Appreciation Event at Elm Hurst Inn on 2026-09-28. The post emphasizes scenic surroundings, relaxed time together, and gratitude for the team.
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First Day of Fall social post
McFarlan Rowlands Insurance Brokers greets followers on the first day of fall with a warm social message celebrating sweater weather, colourful leaves, and cozy moments. The post, published 2026-09-22, uses hashtags to join wider fall conversations and is crafted for easy sharing on social channels.
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Medallion team launches Instagram @medallion_insurance
McFarlan Rowlands Insurance Brokers announced that the Medallion team launched an Instagram account, @medallion_insurance, aimed at the First Responder community. Expect community initiatives, recognition stories, safety and insurance tips, plus giveaways and event updates; follow the handle to keep up and help spread the word.
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Team 'Recess' Employee Engagement Post
McFarlan Rowlands celebrated a playful team recess on September 15, 2026, with nostalgic school snacks, outdoor games, and "First Day of School" style photos across its branches. The short, employee centered moment was shared with hashtags like #BackToRecess and #TeamCulture to showcase workplace fun and team bonding.
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St. Thomas branch closure announcement
McFarlan Rowlands Insurance Brokers reports the St. Thomas branch is closed for the remainder of 2026-09-14 due to an internet outage; staff are working from home. For assistance today, email your broker, call 519-679-5440, or visit a neighbouring branch.
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Hitting a deer on Ontario roads — insurance & what to do next
McFarlan Rowlands Insurance Brokers published a blog about what to do after hitting a deer on Ontario roads, covering scene actions, how insurance may respond, and why swerving can make a difference. It is a concise, practical resource for Ontario drivers who want to understand immediate steps and insurance implications.
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Blog: What happens if a tree falls on your property?
McFarlan Rowlands Insurance Brokers published a practical blog on September 10, 2026 that explains common fallen tree scenarios, who may be responsible, and how home or auto insurance can respond. The post covers trees from your own yard, a neighbor's tree, instances involving cars, and guidance on what to do next.
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Back-to-school road safety reminder
McFarlan Rowlands Insurance Brokers reminds drivers on 2026-09-08 that roads will be busier as students return to school. Slow down in school zones, watch for children at crosswalks, stop for school buses when required, and give yourself extra time on the morning commute to help keep everyone safe.
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Labour Day long weekend greeting
McFarlan Rowlands Insurance Brokers wishes the community a safe and enjoyable Labour Day long weekend, encouraging rest, outdoor time, and moments with family and friends. The short message, published on 2026-09-07, includes hashtags highlighting community and holiday hours for followers to note.
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Labour Day Holiday Hours
McFarlan Rowlands Insurance Brokers will be closed for the Labour Day long weekend and will reopen on Tuesday, September 8 at 8:30 AM. The firm sends wishes for a safe long weekend and directs clients to check policy documents or their website for any emergency contact procedures.
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Tavistock Branch Reopening
McFarlan Rowlands Insurance Brokers announced that their Tavistock branch is officially open again as of September 1, 2026 after renovations. The team is back in the office and inviting clients to return for in person insurance support.
