Cassie’s Dog Spa
Cassie’s Dog Spa is an appointment-based dog grooming salon in Sarnia-Lambton offering full grooms, tidy-ups, baths, nail trims and grinds, and periodic walk-in nail sessions. The solo-operated spa partners with k9FlossBoss for no-sedation professional teeth-cleaning clinics and posts clinic dates and booking details directly to clients. The owner is rebuilding a team to expand availability, improve response times, and maintain on-site safety practices such as keeping the door locked while working.
🕰️ Organization Hours:
Last updated on Apr 3rd, 2026
Recent Activity
Client communication and availability notice
Cassie’s Dog Spa posted a client notice on 2026-04-07 saying they receive about 100 messages and calls daily and will respond tonight to as many clients as possible. They note they cannot handle reception duties while grooming, so expect delays and a connection this evening as capacity allows.
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Easter holiday hours
Cassie’s Dog Spa will be closed for the Easter weekend, noting closure on Good Friday and Easter Monday, and will reopen on Tuesday, April 7, 2026 at 9:30 AM. The owner says they will be completing calls and messages over the weekend to get clients booked in.
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Doggies post
Cassie’s Dog Spa posted a short cheerful update titled "Doggies 🐣🐇" on 2026-03-31. This light social post is aimed at local pet owners and followers, with no additional details about services or events.
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Temporary closure and appointment availability announcement
Cassies Dog Spa will be closed Friday, March 27, 2026 because the owner is out of town for a medical appointment; messages will be answered over the weekend. Appointments are now open with more availability, and the business asks clients to watch for updates about walk in nails and the next teeth clinic.
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Appointment scheduling reopens this weekend
Cassie’s Dog Spa announced on 2026-03-25 that appointment scheduling reopens beginning this upcoming weekend, and staff will reach out to customers on the waitlist to book appointments. The post thanks customers for their patience; no address, contact details, or prices were included, so confirm booking details with the spa if needed.
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Teeth Clinic Pop-up
Natasha and her team from k9FlossBoss are running a one day Teeth Clinic pop up at Cassie’s Dog Spa on 2026-03-14. Clients with appointments should arrive punctually, bring their dog into the spa for check in, and handle questions in person because Natasha will not have phone access during cleanings.
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Morning appointment arrival notice
Cassie's Dog Spa posted a same day notice for morning clients: if you have a 9:30 AM appointment on 2026-03-13, the groomer may not be there until about 9:20 AM because of a quick dentist visit. It is a brief, polite heads up so clients who arrive early can adjust timing or wait nearby.
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Walk-in nail service hours
Cassie’s Dog Spa is offering walk in only nail trimming today, 2026-03-11, from 12:00 PM to 2:00 PM. This is a same day, first come, first served window with no appointment details or pricing provided in the source.
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Customer message response update
Cassie’s Dog Spa posted on March 6 that they have replied to all Facebook messages and will handle texts and phone calls the next day, with an effort to answer texts before their work day begins. The short update reassures pet owners that the business is actively catching up on communications.
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Client communication update
Cassies Dog Spa posted an apology on 2026-03-05 saying they could not reach clients last night because of a migraine, and they will try to reply tonight after their scheduled grooming day. The short operational update asks for understanding and sets the expectation that client messages will be answered later the same evening.
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Response timing announcement
Cassie’s Dog Spa announced they will respond to texts, calls, and Facebook messages the next evening, asking customers for patience and offering thanks. If you messaged them on or before March 3, expect a reply on the evening of March 4; check their social pages for any follow up or immediate contact options.
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Walk-in Wednesday
Cassie’s Dog Spa is hosting its next Walk in Wednesday on March 11, 2026, with walk in grooming available from 12:00 PM to 2:00 PM. This recurring two hour window is suited to quick baths and light grooming, drop in during the posted hours and contact the spa if you need a scheduled full groom or special accommodations.
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March 14th Teeth Clinic with k9FlossBoss
Cassie’s Dog Spa and partner k9FlossBoss scheduled a Teeth Clinic for March 14, 2026, but that session is fully booked. Dog owners should follow Cassie’s Dog Spa for the next clinic announcement, since the March slot filled quickly.
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Evening message response announcement
Cassie’s Dog Spa posted on February 23, 2026 that messages received that day will be answered this evening across text, Facebook messages, and voicemail. The owner thanks clients for their patience and notes a family reason for the delay, noting her son had a weekend filled with hockey.
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Supportive social post for Canada hockey team
Cassie’s Dog Spa posted a spirited social message on 2026-02-22 cheering for Team Canada, quoting: "🇨🇦LET’S GO CANADA!!🇨🇦 PLAY HARD BOYS FOR THIS OT GOLD WIN! 🥇🏒". The message signals local community engagement from a pet grooming business, and it does not include event details, location, or pricing information.
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Booking Reminder Glitch Resolved
Cassie’s Dog Spa announced on 2026-02-19 that the Booking Reminder glitch in their grooming software is resolved and reminder notifications have resumed. Clients should begin receiving appointment reminders again, and the business thanks everyone for their patience.
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Availability and message-response notice
Cassie’s Dog Spa says they will review text and Facebook messages tomorrow evening, 2026-02-19, because they have a busy Walk In Wednesday and a fully booked grooming schedule. They cannot respond to calls and texts today, so expect replies after the evening message review.
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Spa closure notice
Cassie’s Dog Spa announced it is closed today (Tue Feb 10, 2026) due to an out-of-town medical appointment, noted that no appointments were scheduled for today, and will reopen tomorrow at 9:30 AM.
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Introduction of Family Member at the Spa
Cassie’s Dog Spa introduces Grant, a new family member helping out at the spa, enhancing the connection with dog owners.
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Closure and Reopening Schedule Announcement
Cassie’s Dog Spa will be closed on January 30th and will reopen on February 2nd at 9:30 AM, with staff ready to respond to client messages over the weekend.
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Spa Opening Time Change
Cassie’s Dog Spa will open at 10:30 AM today due to a medical appointment, and appreciates your understanding.
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Cassie’s Dog Spa Platinum Award Recognition
Cassie’s Dog Spa has been recognized as the Platinum winner in the 2025 Sarnia Community votes, celebrating their commitment to quality service and community support.
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Grooming Packages at Cassie’s Dog Spa
Cassie’s Dog Spa is now booking grooming packages including Furbuster and Bubbly Bath Packages for the weeks of February 23 and March 30, 2026. Limited spots are available, so book now!
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Spa Closure Announcement
Cassie’s Dog Spa is closed on January 16, 2026, and will reopen on January 19, 2026, at 9:30 AM.
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Closure Announcement Due to Inclement Weather
Cassie’s Dog Spa announces its closure on January 15, 2026, due to inclement weather, prioritizing the safety of clients and pets.
