Bluewater Power
Bluewater Power is a community electric distribution utility in Sarnia-Lambton that delivers local electricity distribution, outage monitoring and 24/7 restoration services. The company provides customer account tools such as online account management and outage mapping, issues safety advisories and dig-safe guidance, and participates in energy-efficiency and bill assistance programs. Bluewater Power is the founding member of the Bluewater Power Group of Companies and engages with customers through service updates and local outreach.
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Last updated on Apr 3rd, 2026
Recent Activity
Responsibility for requesting locates before excavation
Bluewater Power advises that the excavator performing the work must request utility locates before any digging begins. This applies when hiring contractors such as landscapers, fence installers, or pool companies, and is a simple safety step to avoid damaging buried utilities.
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Holiday closure and off-peak rates notice
Bluewater Power is closed on 2026-08-03 for a stat holiday, and off peak rates apply all day and night. The brief notice says normal operations resume tomorrow, making this a good day to shift discretionary energy use to take advantage of lower rates.
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Weekend outage response notice
Bluewater Power says its line crews remain on call 24/7 over the long weekend, and asks customers to check the Outage Map for the latest information if the lights go out. The notice is a reassurance that crews are already working to restore service while wishing customers a pleasant holiday.
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Office closed for Civic Holiday
Bluewater Power will close its office on Monday for the Civic Holiday, while crews remain on standby to handle any emergencies. Expect customer service functions to be unavailable that day, with normal operations resuming after the holiday.
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Flooding safety advisory
Bluewater Power warns that you should not enter your basement if floodwaters have risen above electrical outlets or panels. Prioritize safety, avoid touching electrical equipment in flooded spaces, and contact your utility or emergency services for assistance.
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Low-Income Energy Assistance Program (LEAP)
Bluewater Power shares that the Low Income Energy Assistance Program offers up to $650 of emergency assistance for electricity bills. Visit the program page at http://Oeb.ca/leap to find application details and next steps.
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24/7 Outage Response and Outage Map Notice
Bluewater Power says its crews are available 24 hours a day to respond to outages, and directs customers to the outage map for live updates. Even when offices are closed you can check https://ow.ly/Wi8I50ZoSin to see if your outage is already being addressed.
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National Be a Good Teammate Day message
Bluewater Power marked National Be a Good Teammate Day on July 22, 2026, with a message thanking line crews, customer service representatives, meter technicians, engineers, operators, and support staff. The note underscores that keeping the lights on is a team effort and recognizes the contributions of both front line and support roles.
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MyAccount
Bluewater Power is promoting MyAccount, a self service portal that lets customers go paperless, track electricity usage, view billing history, update contact details, and enroll in pre authorized payments. The announcement was published on 2026-07-21, and it invites customers to sign up to manage their account anytime, anywhere.
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Summer scam warning about electricity shutoff calls
Bluewater Power warns that calls threatening immediate electricity shut offs are a scam, urging customers not to pay or share personal information. The utility shared the alert on 2026-07-20 and linked to more details at https://ow.ly/MzQs50SkgRO; if you get a threatening call, hang up and contact Bluewater Power through official channels.
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Weekend sign-off and outage map notice
Bluewater Power posts a friendly weekend sign off, noting staff are signing off until Monday while the utility continues 24/7 monitoring. Check real time outage status at https://ow.ly/eETz50X5gxX if you need service updates over the weekend.
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Athlete representation congratulatory announcement
Bluewater Power congratulates Chase Capes for representing Team Canada at the World's Track and Field competition, shared in a brief announcement on July 15, 2026. The post celebrates the athlete's national representation and signals community pride from the organization.
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Cooling benefits of moving air
Bluewater Power notes that moving air over the body can make it feel about 10 degrees cooler and could yield around 25 percent savings on cooling costs. This practical tip suggests using fans and ventilation to reduce reliance on mechanical cooling and lower energy use.
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Heat wave advisory and energy-saving tips
Bluewater Power issued a heat wave advisory on July 13, 2026 with practical tips to stay cool and save energy during the hot spell. The guidance highlights simple actions like blocking sun with window coverings, using fans, and scheduling energy heavy chores for cooler hours to reduce AC load and support the local grid.
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Weekend sign-off with 24/7 service reminder
Bluewater Power signs off for the weekend while reminding customers that crews and systems are on duty 24/7 to keep the lights on. Check the outage map at https://ow.ly/eETz50X5gxX for real time updates and service status in your area.
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Be a Kid Again Day community post
Bluewater Power marks Be a Kid Again Day on 2026-07-08 with a friendly community post encouraging people to wave at utility trucks while keeping a safe distance. The short message highlights crew pride and neighborhood connection, and closes with a cheerful emoji flourish.
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Power restored on Confederation Line
Bluewater Power reported on 2026-07-07 that all power has been restored on the Confederation Line. Riders and nearby residents should monitor transit provider alerts for confirmation that services and schedules have fully resumed.
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Service restoration update
Bluewater Power reports power restored to all but two customers as of 17:16:35 UTC on 2026-07-07, and thanks crews, Control Room Operators, and customers for their patience. The brief update acknowledges staff efforts and notes two customers remain without service at this time.
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Twin Lakes outage update
Bluewater Power reports a service outage in the Twin Lakes area on 2026-07-07 after a dump truck took down the primary line and four hydro poles. Crews are on site and working to restore hydro as quickly and safely as possible, with some customers expected to experience a lengthy outage.
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Outage response update
Bluewater Power published an outage response update for the Rapids Parkway area on 2026-07-07 after a dump truck contacted primary overhead wires. Crews are en route to assess and repair the damage, and there is no ETA for restoration at the time of the update.
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Free Heat Pump Offer
Bluewater Power is promoting a free heat pump through the Energy Affordability Program and asks residents to see if they qualify. Applications are accepted online at Saveonenergy.ca/eap, with the application window closing this fall.
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Power restoration update
Bluewater Power says power is restored to all but 20 customers, with crews completing the remaining restorations after 7:30 AM on 2026-07-07. This morning update indicates service is nearly fully restored and affected customers should expect work to finish shortly after the posted time.
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Service restoration update
Bluewater Power reports most customers impacted by an unplanned outage have already been restored, and the utility expects the remaining customers to be restored within approximately two hours. This is a short operational update for affected customers in the Bluewater Power service area.
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Unplanned outage in South West Sarnia
Bluewater Power reports a large unplanned outage in parts of South West Sarnia on 2026-07-07 caused by a hit pole and downed wire. Crews are en route to investigate, and there is no estimated time of restoration at this time; monitor Bluewater Power for updates.
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Electrical safety tip
Bluewater Power warns that an orange coverup is only a visual warning and does not protect you from deadly shock, and advises everyone to stay 3 metres away. Visit ESAsafe.com/construction for more construction and electrical safety guidance.
